Privacy Policy

Your Privacy Matters to Us

At Aven Academy, we respect your privacy just as much as we care about your grades. We want you to feel completely safe while studying with us. Here is exactly what we do (and don't do) with your data.

What Information We Collect:

When you buy a study pack or contact us for support, we collect basic information such as:

  • Your Name
  • Email Address
  • Phone Number / WhatsApp Number
  • Payment transaction IDs (Note: We do not store your actual bank or card details; those are securely handled by UPI and PayPal).

How We Use Your Information:

We only use your data to help you study better! Specifically, we use it to:

  • Grant you access to your purchased study notes.
  • Send you important exam updates or syllabus changes.
  • Reply to your questions on our WhatsApp support line.

Data Security and Sharing:

We treat your personal data like a top-secret exam paper. We never sell, rent, or trade your personal information to third parties. Your data is stored securely on our servers and is only accessed by authorized Kartexa staff to assist you with your account.

For any privacy concerns or data requests, please contact our Grievance Officer, Bimbsar (Vice-President, Kartexa), via our official support channels.